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Dec. 2024 Post, Organizational Change Implementation Role

Washington, DC · Administrative
This is a mid-level position that offers an opportunity to work on a variety of tasks to support the VTP delivery management team.

The ideal candidate will have robust change management and communication on skills and be able to an
ticipate and support the VCF team’s needs, hopes, and concerns around transform􀆟 changes. Additionally, the candidate should have experience with supporting an organization in preparation for successful adoption of new ways of working, including transitioning from legacy to modern systems (i.e., Salesforce).

The VCF Team is engaging in a Transformation effort to optimize the processes and systems that support the 9/11 victims’ injury and loss claims. The VCF Transformation Project (VTP) Organizational Change Implementa
tion position is a key role on the VTP team with responsibility for supporting the Project Delivery Lead and the Product Owner.

Duties  and Responsibilities
The selected individual organizes, plans, and carries out the day-to-day organizational change management ac
􀆟vi􀆟es that enable the delivery team, working with our Implementation Partners, to successfully deliver the Transformation Project.
Primary Responsibilities:
• Update the existing Change Impact Analysis and Stakeholder Analysis to assess needs across the ensure VCF organiza
tion.
• Support the development of change management and communications plans to address change impacts and enhance team members’ understanding of the change.
• Support the development of opera
􀆟ng model transition collateral materials as defined by the VCF Transformation Delivery Lead.
• Engage with the cross-functional team and contribute to work products and deliverables for training, SOPs, and knowledge development to support the implementation of the Transformation vision.


*Posi􀆟on will mostly be remote. When onsite work is necessary, the location is the Franklin Court Building, 1099 14th Street NW, Washington, DC.

Competencies
• Project management and project coordination skills.
• Exceptional organizational skills.
• Demonstrated ability to align with and execute Organizational Change Management methodologies and best practices.
• Working knowledge of technical implementation project vernacular and understanding of Agile methodology and the technical project lifecycle, including high-level knowledge about processes, requirements, and system capability development and tracking, preferred.
• Skilled in coordinating across teams and managing competing demands.
• Demonstrated success working in a hybrid environment.
• Proactively manages work, sets appropriate priorities, and manages 􀆟me to deliver high quality work on schedule.
• Ability to use VCF systems and tools and DOJ network to complete work efficiently and accurately.
• Exceptional attention to detail and deadlines.
Requirements
• Undergraduate degree with a minimum of 2 - 5 years of similar work experience.
• Working knowledge and experience with Organizational Change Management methodologies and best practices.
• Experience with federal government programs is ideal; experience working with the Agile methodology and tools such as Jira is strongly preferred.
 

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