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Intake Supervisor

Washignton, DC · Administrative
Intake Supervisor
Washington DC
  • Supervising a team of about 2-4 Intake Technicians.
  • Responding directly to customer and end-user requests for information.
  • Monitoring staff efficiencies and preparing metric reports as needed.
  • Augmenting the Intake team with providing hands-on support with their duties such as:
    • Logging incoming/outgoing production data into an eDiscovery Tracking System.
    • Digesting accompanying cover letters.
    • Contacting producing parties to obtain necessary passwords or clarifications regarding the purpose of the production when such information is not easily discernable.
    • Performing virus scanning of the productions off-network using multiple virus protection software and tools.
    • Copying production data to designated network locations.
    • Comparing production data against established requirements to determine its completeness.
    • Scanning small volumes of physical paper as needed.
  • Must have a Bachelor’s Degree.
  • Must have at least 3 years of relevant experience.
  • Experience in managing multiple tasks required.
  • An ability to pass a federal government background check is required.
  • Previous supervisory experience strongly preferred.
  • Previous experience in an eDiscovery or legal environment strongly preferred.
  • Previous experience with virus scanning electronic files preferred.
  • Previous experience scanning documents preferred.
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